Help centre
How can we help?
Find a clear answer or continue to a support request.
Changing your phone number or contact preference
Keep reminders and security alerts reachable without exposing a number.
Getting startedBrowser says cookies are disabled
Restore the small amount of browser storage needed for sign-in.
Getting startedMy account says suspended
Understand a restricted account and the safe appeal route.
Getting startedCompleting your profile safely
Add useful matching information without oversharing.
Getting startedManaging email and notification preferences
Choose which product messages you receive and where they go.
Getting startedSigning out on a shared or public device
Protect your Mindara account when other people use the device.
Getting startedCreating a strong password without losing access
Build a unique password and keep recovery available.
Getting startedAccessibility and browser basics
Make Mindara easier to use on phones, tablets, and assistive technology.
Getting startedCountry and language preferences
Change regional display and language settings safely.
Getting startedEmail verification and pending status
Why a new account may not be ready immediately.
Getting startedChanging your email address
Update contact details while keeping your account history.
Getting startedResetting a forgotten password
Recover access without creating a duplicate account.
Getting startedLogin problems and locked accounts
What to check when sign-in does not work.
Getting startedSigning up for Mindara
Create an account and choose the right care path.