CONTACT
Contact us
We are happy to help. Email is the quickest way to reach us: choose the address below that fits your question, and we reply within 48 hours, usually sooner.
Help with your account, a booking or a payment
Email [email protected] or use the support centre, where you can also follow up on a request. For a booking or payment, include the date of the session, the provider’s name and, if you have it, the transaction reference from your receipt.
Privacy and your personal data
To access, correct or delete your information, or for any privacy question, email [email protected]. Our Privacy policy explains your rights.
Complaints
See our complaints process. If you are not satisfied with our response, write to our Grievance Officer: Dr Devanshu (Grievance Officer), Mindara, a unit of eMedify, Sangrur, Punjab 148001, India. Email [email protected]. We acknowledge every complaint within 48 hours and aim to resolve it within one month.
Employers, colleges and partners
For employee or student mental health programmes and partnerships, email [email protected], or see Mindara for business and Mindara for colleges.
Providers
To offer sessions on Mindara, apply to join. Providers who are already on Mindara can email [email protected].
Company details
Mindara, a unit of eMedify
Sangrur, Punjab 148001, India
Website: mindara.in · emedify.in
Need urgent help?
Mindara is not an emergency service. If you or someone else is in immediate danger, call 112. For free, round-the-clock mental health support in India, call Tele-MANAS on 14416. More options are on our crisis resources page.